Financial Service Company
Perform AIP for a Pilot Client to provide a deeper understanding into the employee satisfaction survey results of a team whose flagged as 'disengaged'. The team experienced:
- High attrition.
- Poor performance leading to unnecessary mistakes that compromised the integrity of this business.
CONSULTANCY: What we did next:
- Working to organise a team building weekend away (short term),
- Introduced the business to leadership and coaching professional to enable improved communication (mid term),
- The client will re-evaluate their corporate values (long term),
"We had identified a particular team within our organisation who were low on morale and experienced high levels of attrition. In partnership with Human Capital Consultancy, they were able to identify unknown challenges within the department along with staff's views on leadership and then worked with us to put in place a strategic plan to solve the top 4 challenges in our heatmap. Now we are informed, we can improve communication, support training for our leaders and earn the trust of our employees."